NEWS

November 15, 2016

It’s not uncommon for frustrations to arise every now and then at work. Sometimes it’s regarding a technical difficulty. Other times it’s because your coworkers beat you to the free donuts in the morning. And a lot of times, it has something to do with a client. Maybe it was something they did. Or maybe it was something they said (or didn’t say).

They’ll help ease your frustration and cultivate healthier client relationships.

Listen.

When you’re experiencing a client issue, the first thing you should do is listen. Listening intently can help you better interpret your clients needs or concerns. Reassure them that you’ve clearly heard and understood them, then ask what you can do to make them happy.

Communicate Clearly.

Clear communication is fundamental to every aspect of business. If a problem arises between you and your client, solve it by being as clear and transparent as possible. If you need to, hop on the phone rather than emailing. Verbal communication tends to be more tame and professional. Plus, emails can get lost. And sometimes the tone of an email can come off as unintentionally harsh.

Be Specific.

Avoid additional communication issues by being as specific as you can. Explain your needs, and acknowledge theirs. Ask specific questions and try to extract as many details as you can. When you ask questions, you can better understand the situation.

Try Invoice Factoring.

Sometimes, you have a slow-paying client who is on a fixed payment schedule. You may not receive payment for up to three months at a time. This can be frustrating, as you need cash flow to make payroll, upgrade equipment or buy new inventory. A simple solution for this issue? Factoring. Invoice factoring gets you instant cash, so you have sufficient dough to operate your business… and help it grow too. Call TBS Capital Funding at 888-707-5188 to learn more.

If all of those tips don’t work, you could always…

Treat Yourself.

Visit a spa for some elegant relaxation. Get a hot stone massage while you’re there. Spend all day in a robe. Then, take a limo to the nicest restaurant in town. Order a lobster dinner and one (or three) glasses of the most expensive bottle of wine on the menu. Indulge.

Plan a Movie Marathon.

Write out a list of feel-good comedies. Tommy Boy. Office Space. Forrest Gump. Any Disney Pixar flick. Find a dark room, a TV and a bowl of popcorn. Kick back and go on a cinematic adventure.

Daydream that You’re Swimming in a Pool of Chocolate Pudding.

No explanation needed.

Your clients are your business. If things get difficult, smooth them out with patience and clear communication. If that doesn’t help your business thrive, install a diving board for that pool of pudding.

If you started a small business in 2015, first of all: congratulations! Small business is the backbone of the American free-enterprise system. Economics is just a class you take in high school until you’ve overcome doubt and fear and put your own time, talent and treasure on the line.  The life of a business is full of milestones. For 2015 start-ups, one of those milestones comes with turning the calendar page over to January 2016. If you’ve never owned a business before, you may not be aware that any expen
January 22, 2016

If you started a small business in 2015, first of all: congratulations! Small business is the backbone of the American free-enterprise system. Economics is just a class you take in high school until you’ve overcome doubt and fear and put your own time, talent and treasure on the line.

Document, document, document – you’ve heard it a thousand times. But let’s be honest: There are many state, local and federal reporting requirements and regulations that it’s hard to keep up with them all, around the real work of finding clients and fulfilling orders.  Small business owners tend to spend first, and document later. There’s no shame in that; it’s more common than you might think. But failure to document can be a real problem when it comes to things like mileage deductions and business expense
January 18, 2016

Document, document, document – you’ve heard it a thousand times. But let’s be honest: There are many state, local and federal reporting requirements and regulations that it’s hard to keep up with them all, around the real work of finding clients and fulfilling orders.

Small business owners tend to spend first, and document later. There’s no shame in that; it’s more common than you might think. But failure to document can be a real problem when it comes to things like mileage deductions and business expenses.

Don’t feel like making collections calls, or don’t have the time? TBS Capital Funding does that for you. Our team will follow up on payment so you don’t have to.  Most customers are pretty predictable. It may take them a while to pay – which is why it makes sense to factor your accounts receivable – they can usually be relied on to pay within a few weeks of receiving an invoice.  And then there are the exceptions. It could be a big client that stretches out payments because they can. Some large corporations
January 11, 2016

Don’t feel like making collections calls, or don’t have the time? TBS Capital Funding does that for you. Our team will follow up on payment so you don’t have to.

Most customers are pretty predictable. It may take them a while to pay – which is why it makes sense to factor your accounts receivable – they can usually be relied on to pay within a few weeks of receiving an invoice.

When you transform accounts receivable to cash with TBS Capital Funding, you get much more than fast cash. You get a whole team of small business experts dedicated to making your life easier so you can focus on growing your business.  Here are a few ways we’re making a difference for our clients, every day:  COLLECTIONS Don’t feel like making collections calls, or don’t have the time? TBS Capital Funding does that for you. Our team will follow up on payment so you don’t have to.  CREDIT PROTECTION We know c
January 05, 2016

When you transform accounts receivable to cash with TBS Capital Funding, you get much more than fast cash. You get a whole team of small business experts dedicated to making your life easier so you can focus on growing your business.  Here are a few ways we’re making a difference for our clients, every day:

COLLECTIONS

Don’t feel like making collections calls, or don’t have the time? TBS Capital Funding does that for you. Our team will follow up on payment so you don’t have to.

CREDIT PROTECTION...

Starting a business is tough. Growing one is tougher. There are so many things you have to worry about: from hiring the right people to sweating out a slow-paying client. Here are some familiar refrains we’ve heard from small businesses, and how we’ve been able to send them on their way, whistling a happier tune.  Strapped? Having enough cash to cover the bills is critical. In order to head off this problem, a lot of small businesses owners think they need to have a rich uncle, or be willing to work an extr
January 01, 2015

Starting a business is tough. Growing one is tougher. There are so many things you have to worry about: from hiring the right people to sweating out a slow-paying client. Here are some familiar refrains we’ve heard from small businesses, and how we’ve been able to send them on their way, whistling a happier tune.

Strapped? Having enough cash to cover the bills is critical. In order to head off this problem, a lot of small businesses owners think they need to have a rich uncle, or be willing to work an extra...

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