NEWS

November 15, 2016

It’s not uncommon for frustrations to arise every now and then at work. Sometimes it’s regarding a technical difficulty. Other times it’s because your coworkers beat you to the free donuts in the morning. And a lot of times, it has something to do with a client. Maybe it was something they did. Or maybe it was something they said (or didn’t say).

They’ll help ease your frustration and cultivate healthier client relationships.

Listen.

When you’re experiencing a client issue, the first thing you should do is listen. Listening intently can help you better interpret your clients needs or concerns. Reassure them that you’ve clearly heard and understood them, then ask what you can do to make them happy.

Communicate Clearly.

Clear communication is fundamental to every aspect of business. If a problem arises between you and your client, solve it by being as clear and transparent as possible. If you need to, hop on the phone rather than emailing. Verbal communication tends to be more tame and professional. Plus, emails can get lost. And sometimes the tone of an email can come off as unintentionally harsh.

Be Specific.

Avoid additional communication issues by being as specific as you can. Explain your needs, and acknowledge theirs. Ask specific questions and try to extract as many details as you can. When you ask questions, you can better understand the situation.

Try Invoice Factoring.

Sometimes, you have a slow-paying client who is on a fixed payment schedule. You may not receive payment for up to three months at a time. This can be frustrating, as you need cash flow to make payroll, upgrade equipment or buy new inventory. A simple solution for this issue? Factoring. Invoice factoring gets you instant cash, so you have sufficient dough to operate your business… and help it grow too. Call TBS Capital Funding at 888-707-5188 to learn more.

If all of those tips don’t work, you could always…

Treat Yourself.

Visit a spa for some elegant relaxation. Get a hot stone massage while you’re there. Spend all day in a robe. Then, take a limo to the nicest restaurant in town. Order a lobster dinner and one (or three) glasses of the most expensive bottle of wine on the menu. Indulge.

Plan a Movie Marathon.

Write out a list of feel-good comedies. Tommy Boy. Office Space. Forrest Gump. Any Disney Pixar flick. Find a dark room, a TV and a bowl of popcorn. Kick back and go on a cinematic adventure.

Daydream that You’re Swimming in a Pool of Chocolate Pudding.

No explanation needed.

Your clients are your business. If things get difficult, smooth them out with patience and clear communication. If that doesn’t help your business thrive, install a diving board for that pool of pudding.

Like many college-bound students, Wood Kaufman had no idea what he wanted to do when he got out of high school. He selected his major for its practicality. He thought studying finance at the University of Arkansas would actually land him a real job – and it did with Bear Stearns in Dallas.    Little did he know that one day he’d be using that finance degree to help others chase their entrepreneurial dreams.    In 1997, Kaufman quit his job and moved to Oklahoma City to help his father’s business, Truckers B
October 29, 2015

Like many college-bound students, Wood Kaufman had no idea what he wanted to do when he got out of high school. He selected his major for its practicality. He thought studying finance at the University of Arkansas would actually land him a real job – and it did with Bear Stearns in Dallas.

 

Little did he know that one day he’d be using that finance degree to help others chase their entrepreneurial dreams.

 

Bryan Riordan* is having a bad day. He has been a small business banker for most of his career.  Came up through the ranks at a time when a handshake was as good as a signed contract.    Banking has changed a lot since he joined the industry more than 30 years ago, and not all of it for the better, in his opinion. He doesn’t have nearly as much discretion in to whom he can lend. And the hoops he has to jump through to keep the regulators happy. Sometimes it feels as if he works for the regulators, not the b
October 21, 2015

Bryan Riordan* is having a bad day. He has been a small business banker for most of his career.  Came up through the ranks at a time when a handshake was as good as a signed contract.

 

Banking has changed a lot since he joined the industry more than 30 years ago, and not all of it for the better, in his opinion. He doesn’t have nearly as much discretion in to whom he can lend. And the hoops he has to jump through to keep the regulators happy. Sometimes it feels as if he works for the regulators, not the bank, or its customers.

 

Today is one of those days....

October 21, 2015

For business owners, the promise of getting working capital without taking on debt or giving up equity may sound too good to be true. But the promise is real, and it can be realized with the simplest of transactions.

 

Is the cash your small business needs “locked away” in invoices for 30, 60 or 90 days?  Waiting for payment isn’t just an inconvenience. It can shut you down.  Invoice factoring can unlock your cash, converting invoices to working capital in an instant. Especially for small business owners, it can be a financial vehicle that allows you not just to survive, but thrive.  Factoring has been a staple of big business for years and has been growing rapidly among small businesses thanks to small business factors l
October 18, 2015

Is the cash your small business needs “locked away” in invoices for 30, 60 or 90 days?

Waiting for payment isn’t just an inconvenience. It can shut you down.

Invoice factoring can unlock your cash, converting invoices to working capital in an instant. Especially for small business owners, it can be a financial vehicle that allows you not just to survive, but thrive.

Steady cash flow is vital to growing a business, but the conventional route to secure it – getting a loan – can be difficult, and frankly, unappealing.  Stringent qualifying standards and paperwork hassle are high hurdles to clear. And with loans, there’s the burden of repayment plus interest.  But there is a way for business owners to get working capital and stay debt free: invoice factoring.  It all starts with an invoice – an unpaid bill for work you’ve already done. Factoring companies, such as TBS Capi
October 10, 2015

Steady cash flow is vital to growing a business, but the conventional route to secure it – getting a loan – can be difficult, and frankly, unappealing.

 

Stringent qualifying standards and paperwork hassle are high hurdles to clear. And with loans, there’s the burden of repayment plus interest.

 

But there is a way for business owners to get working capital and stay debt free: invoice factoring.

 

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